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Step 1
Check if your unit is involved
You will need to refer to your dispenser's Brand, Model and S/N (serial number) to determine if it is involved in the Recall to Repair Program. This site will guide you to the information you need.

Look under the sink for the silver specification label that's mounted below the access cover on the dispenser under the sink. You may need a flashlight to read the information. Write down the Model and S/N (serial number) that appear on the specification label. Note the Brand designation as well.


*Note: If you own more than one unit that is affected by the recall, please
follow steps 1 through 4 for each additional unit. Thank you for your
cooperation.


Select the brand of your instant hot water dispenser: